Welcome to the LearningHerbs Help Desk!
Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
Frequently Asked Questions
- Address and phone/fax number
- Where do I leave questions, requests, feedback, comments, HerbMentor account help, etc?
- I don't remember the course dashboard URL
- Are physical, hard books included in the Herb Fairies program?
- How do I get the Wildcraft story? Do I need it to play?
- I don't use alcohol. Do you have a substitute for the Herbal Remedy Kit?
- Can I pay by check or money order?
Here's how you can get a quick reply to your question:
First, type your keyword question in the search above to see relevant answers. We may already have an answer to your question.
If you can't find what you're looking for, Submit a Request.
You can check on existing requests by viewing your Activities page.
You can submit a ticket without registering, but you will have to register to be able to follow up on a ticket or view its status.
- ★ Are physical, hard books included in the Herb Fairies program?
- I’m interested in buying just the books. How do I do that?
- Can I buy all the books at once?
- Can I order more than one copy of each book on Amazon?
- Can I start Herb Fairies any time of the year?
- I would like to gift Herb Fairies
- I'm confused. What's the difference between LearningHerbs.com and HerbMentor.com?
- HerbMentor.com log in problem
- Can I pay for HerbMentor.com with a check?
- I want to change my credit card information for HerbMentor.com
- Does HerbMentor have a certification program?
- I want to cancel my HerbMentor.com subscription
- ★ How do I get the Wildcraft story? Do I need it to play?
- I lost my Wildcraft instructions. How can I get another copy?
- How do I use the herbs mentioned in Wildcraft?
- How do I get the free eBook that comes with the game?
- Why doesn't the game tell me how to actually USE the plants in Wildcraft?
- Why doesn't the story come in the game box?
- Where can I get more herbs or supplies for my Kit?
- How much of the herbs did you use in the Kit? What were the measurements?
- I want to make more salve and tincture, but I do not want to purchase another Herbal Remedy Kit
- The Kit says that if I have an auto-immune issue, I might not want to take Echinacea. What should I do?
- My finished tincture is a little cloudy on the bottom of the jar. Is that ok?
- I cannot open or print the Herbal Remedy Kit Instructions
- ★ I don't use alcohol. Do you have a substitute for the Herbal Remedy Kit?
- I live overseas and can not play NTSC DVD video. How can I use the Kit?
- How much is the Herbal Remedy Kit?
- Can I replace the herbs in the Kit with other herbs?
- As a kit owner, can I cancel HerbMentor.com anytime?
- Can I purchase the DVD for the Herbal Remedy Kit separately?