If you have not received your login credentials, there is a possibility you might have entered your email address incorrectly when you purchased your membership.
If you have received your credentials and are still having trouble, you can request password recovery.
If you are receiving a 404 error, try doing the tech tips listed here:
Here is the direct link for logging into HerbMentor, which may also help:
Should you continue to have trouble logging in, please feel free to contact us by clicking on the chat bubble in the lower right corner of this page with your full name and email address. We will manually reset your information.